How to cancel NOW
Free step-by-step cancellation guide
- Sign in to NOW and go to Membership & Payment.
- Select the membership, Boost or Ultra Boost you no longer want, then click "Cancel membership" (or "Cancel viewing experience") and follow the onscreen steps. A desktop, laptop or tablet works better than a mobile for this.
- If you have more than one TV membership, cancel each one individually.
- If you pay for NOW through EE TV or BT TV, cancel with them as well.
- You will see a confirmation message and get a confirmation email within 3 hours. You keep watching until the date your next payment was due, unless you are on a minimum-term plan.
Keep track of your renewals before they charge you again.
SubCrisp is a free subscription tracker: it shows your real monthly total, warns you before renewals, and points you at the right cancellation page. No bank access and no ads.
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