How to cancel Microsoft 365
Free step-by-step cancellation guide
- Go to https://account.microsoft.com/services/microsoft365 and sign in with the same Microsoft account used to purchase the subscription.
- Select Cancel subscription (the button may read "Upgrade or Cancel").
- Review the "Please review" section at the top of the cancel page, including any alternative-subscription offers.
- At the bottom of the page, select "I don't want my subscription" to confirm cancellation (or "I want to keep my benefits" to keep it).
- If you purchased from Google Play or the Apple App Store, contact their customer support; if purchased from a third-party retailer (e.g. Amazon), contact that retailer directly.
- Cancellation stops recurring billing but your subscription stays active until the end of the current billing period, after which storage reverts to the free 5 GB allowance.
Keep track of your renewals before they charge you again.
SubCrisp is a free subscription tracker: it shows your real monthly total, warns you before renewals, and points you at the right cancellation page. No bank access and no ads.
Related cancellation guides
Read next
How much UK subscriptions really costHow much do your subscriptions cost?
Add them up with the free subscription calculator: your monthly and yearly total in a minute, no signup.